Within 5 hours of receipt of your shipment, you may return a defective or damaged book. For returning shipment, please e-mail us at info@gso.com with “returns-order ID” in the subject line. Please note the email will be attended to provided the orderID marked on it matches with our records. Return of Damaged goods, charges will be bare by us.
Books returned after 5 hours of delivery, in unsellable condition, or have parts missing, will not be accepted by the returns desk We will notify you through e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 working days of our receiving your return. If you have lost your packing slip, please indicate the order number or the e-mail address and name of the person who placed the order, along with the reason for your return on a separate piece of paper, and send the packet to the address given below:
Global Standard Organization
House No 62A, Pop Nagar,
Tilpat, Faridabad 121003
Email: info@gso.com
Time: Mon to Fri (9:30 AM to 05:30 PM)